TTI Success Insights Ireland (TTISII) are leaders in the provision of talent management tools for organisations in Ireland. They assist businesses with their Recruitment and Selection processes as well as their Learning and Development programme; by providing their award-winning assessments.
TTISII identified the need for a CRM to communicate and manage relationships. They needed a centralised system to have all their information integrated and easily accessible. They also hoped to find a cost efficient way to enhance productivity while improving Sales and Marketing.
The big thing for Padraig Berry, the CEO of TTISII was to have an integrated interface with clients and prospects, which would allow them to capture all data in one place.
Padraig reported that they had too many ad-hoc systems and processes which were neither delivering for them nor the client. They wanted a system that was simple enough to use but also complex enough to capture all aspects of the business.
Having researched a number of partners, Padraig settled with Cloudtech because he liked the down to earth approach and the personal service stating, “It was clear that even though we were a small company they would pay attention to us”.
Cloudtech helped TTISII set up a few products which include the Zoho One system to meet their integration requirements. Zoho commerce for product sales, Zoho bookings for scheduling appointments and managing his diary and Zoho backstage to manage the company’s events.
TTISII has already recorded an increase sales opportunities; better customer information; reduced operating costs and quicker business processes.
“We wanted to get to a place where the sun shone all the time! We knew we didn’t know the way. We found partners who did – Cloudtech – and we followed their directions. We achieved all that we wished for and more. We are still not in the land of the midnight sun, but we are well on the way and, most importantly, we now know the direction.”
Padraig Berry, TTI Success Insights Ireland