Our Approach

  • Plan

    Project Management
    Requirements Gathering
    Business Analysis
    Proof of Concepts
    Investment Cases
    As Is/To Be Workflow Modelling
    Business Process Workshops

  • Design

    Functional Specifications
    Technical Specifications
    Technical Architecture
    Systems Integration
    High Level and Detailed Design
    Data Modelling
    Custom Application Design

  • Deliver

    Extract, Transform and Load
    Application Build
    Full Test/Retest/Rework Cycles
    Project Recovery
    Project Augmentation
    Quality Assurance
    Business Process Workshops

  • Support

    UAT Management
    Post Implementation Support
    Business & Technical Support
    Bespoke & Public Training
    System HealthChecks
    Data Integrity Reviews
    Remote Config & Administration

Results For You

Cloudtech is committed to delivering results for you and we will approach all engagements from your business perspective. We have a philosophy of delivering faster, cheaper, better and safer for businesses.

We do this through close consultation with you at all stages including asking you to complete a Business Process Review Questionnaire (BPRQ) before we engage at the solution level.

By analysing the responses and using guided discovery workshops, we understand your business processes and we develop a plan that will deliver on our core philosophy. If we can’t guarantee an improvement in at least one of those four elements, then our advice to you will be simple – don’t do it.

Work with us and you won’t just be hoping that your new Cloud-based application systems will deliver improvements. You’ll know it. That is the promise we make to you.

Collaborative Working

Collaborative WorkingCloudtech will provide you with a Cloud based collaborative working environment right from the first engagement.

This is used to capture and store all information, provide a forum for discussion threads and questions, a project calendar, and personalised ‘to do’ lists.

It ensures that all parties have secure access to the most up-to-date and relevant information at all times, so that the solution delivered is exactly what the client requires.

Business Process Review (BPR) Workshop

We begin each project with at least one BPR Workshop. The starting point is a BPR questionnaire covering the specific business processes and requirements needed to develop the solution.

  • Marketing, Campaigns, Leads and Sales Management

  • Pipeline and opportunity management

  • Customer servicing & case management

  • Business Operations, partner and channel (B2B, B2C, B2B2C) management

  • KPI’s and business metrics (top down and bottom up)

  • Integration & data migration (extract, transform & load – ETL)

  • Immediate and future support requirements

Our consultant will review your BPRQ responses and plan the workshop in line with it.

The workshop is to ensure that all key stakeholders are fully informed of the change process and its requirements. We will document a ‘road map’ showing where the business is at the moment, and possible future phases of continuous improvement. This is to help avoid costly re-work becoming necessary at a later stage.

The workshop provides the initial information and template for building the Phase 1 solution.

Project Methodology

Successful delivery of any solution is dependent upon both the Client and Cloudtech working together in a fully collaborative environment. A misaligned understanding can result in increased development time, increased expense, poor end-user experience and sub-optimal use of the Cloud platform.

Cloudtech Project MethotologyCloudtech will assign either a Sales or Account Manager as well as a Delivery Manager to each customer. We will also provide a Statement of Work (SOW) in order to outline the general scope and terms of services and work items to be delivered in all key areas.

We ask that you assign a dedicated internal Project Manager as a single point of contact for Cloudtech in order to provide all assistance, information, data and resources that are reasonably necessary to enable us to perform the professional services specified in the SOW.

Cloudtech’s ability to perform the professional services specified in the SOW may be affected if this level of co-operation is not forthcoming.