What is Zoho CRM?

Zoho CRM is a solid pipe-line based customer relationship management solution that empowers a global network of businesses in more than 180 countries. It helps companies to increase their leads, improve engagement and increase their revenue. Key features include sales automation, process management, omnichannel, contact management, sales funnels, pipeline management, workflow automation, task management, marketing automation, customer support, inventory management, reporting & analytics, and integration with more than 500 business apps -all in a single business system.

Who should use Zoho CRM

Small, medium and large sized businesses would benefit from using Zoho CRM. Given that Zoho CRM is such an easy-to-use CRM, it is an ideal pick for startups and small businesses. The lower tiers of the pricing plans are ideal for small to medium-sized businesses, and the upper tiers work well for larger companies that have more needs and a bigger budget.

What systems is Zoho CRM compatible with

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

Languages supported in Zoho CRM

Arabic, English (US), English (UK), Bulgarian, Bahasa Indonesian, Chinese (Simplified), Chinese (Traditional), Croatia (Hrvatski), Czech, Dutch (Nederland), Danish, French, German (Deutsch), Hungarian (Magyar), Hindi, Italiano (Italy), Japanese, Polish (Polish), Portuguese (Brazil), Portuguese (Portugal), Russian (UK), Spanish (Espanol), Swedish(Svenska), Thai, Turkish, Vietnamese, Korean, Hebrew

Some Features of Zoho CRM

Manage your Business ProcessUser PortalFile Storage
Sales automationMarketing AutomationDocument Library
Manage your Sales PipelineComplete SecurityAbove 200 users
Multichannel EngagementThird - Party IntegrationCustomer Support
Zia - Artificial IntelligenceAdd-ons and IntegrationsInventory Management
Performance and analyticsIntegration with G-SuiteWebforms
ReportsIntegration with MicrosoftSocial (Enrich data with Twitter, Facebook profile)
Product CustomizationCatalyst & Developer ToolsAuto lead generation from social media
Team CollaborationZoho CRM Mobile EditionAnd more...

Zoho CRM Pricing plans

Billed AnnuallyFree for 3 users€14/user/month€23/user/month€40/user/month€52/user/month
Billed MonthlyFree for 3 users€20/user€35/user€50/user€65/user
1-200 users
Data storage5,000 records (10 MB)100,000 records (200 MB)10 GB (5M records approx)10 GB (5M records approx)10 GB (5M records approx)
Above 200 users
Data storage5,000 records (10 MB)100,000 records (200 MB)10 GB (5M records approx)15 GB (7.5M records approx)30 GB (15M records approx)
Import data (per batch)1000 records10,000 records20,000 records30,000 records50,000 records
Zoho CRM web forms for Google Sites-1/module10/module20/module100/module

More about Zoho

  • Zoho
  • Founded in 1996
  • Phone Support
  • 24/7 (Live rep)
  • Chat